---
title: Humans of CXAI
description: In Episode 1 of “Humans of CXAI,” we introduce Joy Mbanugo, our inspiring CFO, giving you an inside look at the passionate team shaping our future.
---

[Workplace Experience Blog: 'The Works' | CXAI ](https://cxapp.com/blog)

# [Humans of CXAI](https://cxapp.com/blog/episode-1-humans-of-cxai)

 Written by [CXAI Team](https://cxapp.com/blog/author/cxai-team) | Aug 12, 2025 11:43:57 AM

##### *Behind the tech. Behind the change. Meet the humans of CXAI. *

##### *A Day in the Life of a CFO*

# Meet Joy Mbanugo

Our incredible CFO, in the first episode of “Humans of CXAI” - a behind-the-scenes look at the passionate people shaping our future.

#### Joy takes us into:

-  A day in her life balancing finance, family, and 5am emails
- Her favorite CXAI app feature (hint: 🍽️: magically appears)
- Why she’s excited about Agentic AI transforming the workday and her role
- Biggest challenges she experiences as CFO of CXAI

From earnings calls to lunch orders, Joy keeps it real - leading with purpose and heart. She’s a reminder that while tech drives what we do, it’s the people behind it who make it matter.

[Watch Episode 1, Part 2](https://cxapp.com/blog/episode-1-humans-of-cxai?hs_amp=true#Episode1)

 

## Episode 1, Part 2

In Part 2 of Humans of CXAI, CFO Joy Mbanugo opens up about leadership, the evolving CFO role in a hybrid world, and the personal principles that guide her.

#### In this episode, you’ll discover:  

- Why being effective can matter more than being right
- How hybrid work is reshaping office space and talent strategies
- The quiet routines that fuel her strategic thinking
- Her best career advice: “Do it scared”
- The life lesson she applies daily: give people the benefit of the doubt

Watch the full conversation for sharp business insights mixed with empathy and courage.

 

 

 

[View full post](https://cxapp.com/blog/episode-1-humans-of-cxai)

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