Our incredible CFO, in the first episode of “Humans of CXAI” - a behind-the-scenes look at the passionate people shaping our future.
A day in her life balancing finance, family, and 5am emails
Her favorite CXAI app feature (hint: 🍽️: magically appears)
Why she’s excited about Agentic AI transforming the workday and her role
Biggest challenges she experiences as CFO of CXAI
From earnings calls to lunch orders, Joy keeps it real - leading with purpose and heart. She’s a reminder that while tech drives what we do, it’s the people behind it who make it matter.
In Part 2 of Humans of CXAI, CFO Joy Mbanugo opens up about leadership, the evolving CFO role in a hybrid world, and the personal principles that guide her.
Why being effective can matter more than being right
How hybrid work is reshaping office space and talent strategies
The quiet routines that fuel her strategic thinking
Her best career advice: “Do it scared”
The life lesson she applies daily: give people the benefit of the doubt
Watch the full conversation for sharp business insights mixed with empathy and courage.