Episode 10: Behind the tech. Behind the change. Meet the humans of CXAI. Our behind-the-scenes series spotlighting the passionate people driving innovation at CXAI.
Meet Harpreet Singh
Meet Harpreet Singh, Senior Success Engineer at CXAI. Harpreet shares how he supports enterprise customers through deep technical integrations and day-to-day problem solving, with a constant focus on removing friction from the employee experience.
In this conversation, Harpreet shares:
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Why his favorite CXAI “feature” is seamless access to workplace tools through secure authentication and integrations
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A customer story where a virtual IT kiosk in the app helped eliminate hundreds of hours of IT tickets globally
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What great workplace + employee experience looks like when content and information are easy to find and easy to use
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Where he sees Agentic AI having the biggest impact by automating everyday workplace tasks and decisions
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