Normally, the week after Labor Day is a short week when the world is getting back to its groove—summer vacations are over, kids are fully back at school, offices get busy, and the old routine is back. Well, this year, the work world came back to a new normal—the “Monday not in the office” is not uncommon across most cities in the US as “structured hybrid work” cements itself as the new normal.

From WFH to Structured Hybrid

The data trend is clear—after a big spike during the pandemic of predominantly work-from-home (WFH), the average time spent in the “office” is 2/3rd of the time spent at “home,” and it seems to have stabilized over the last 18-24 months.

Share of workdays spent at home

Source: Survey of Working Arrangements and Attitudes

As I said in my first blog, there is no going back to 5-days a week “in the office” as work is from anywhere.

“Structured hybrid” is a balanced approach when employees structure their work arrangements to maximize their office visits and allow for flexibility to work remotely on specific days.

While hybrid work is now the most common type of working arrangement, there are still many challenges to making it fully productive. One is the so-called “coordination tax,” which is the time spent working around the logistics of meeting with people you need when some are working in person and others are working virtually.

But it’s still not easy and simple for cross-functional teams of people from different departments working on the same project to structure their hybrid work plan. It’s also stifling workers’ opportunities for connection, mentorship, and collaboration with people in different parts of their organizations — a key goal of returning to in-person work. 

Redefining Employee Experience with CXAI

This is why we built CXAI (pronounced Sky).

CXAI is a unique enterprise employee experience platform that powers seamless connections across people, places, and things and enables a best-in-class workplace environment your people love. See the video here: www.cxapp.com

The CXAI technology platform represents a shift toward an AI-centric approach to workplace innovation. CXAI seamlessly integrates customer experience (CX) with artificial intelligence (AI) focused on the employee to deliver solutions that transform the way work happens, making workspaces more intuitive and efficient leading to happier and more productive employees.

CXAI is a true enterprise solution designed for millions of users. It provides enterprise-grade security and supports over a hundred integrations with corporate systems.

These integrations enable large amounts of experiential data and feed CXAI’s powerful analytics tool, CXAI VU, suggesting new ways to improve employee productivity and engagement. From our millions of data points, we see some key trends being validated with our customers every day. The average worker spends around 1/3^rd of their time in meetings or coordinating them. With the CXAI solution, all that extra time in coordinating can be automated with a few clicks or a few voice or text commands, turning complex schedules into simplified workflows.

Enabling Employee-First Workplace 

At the heart of CXAI lies a simple yet powerful belief: put the employee first, and everything else follows. It's not just about the work; it's about the people who do it, the places where they come together, and the things they need to succeed. CXAI redefines how we think about work, life, and the seamless interplay between the two.

CXAI offers a unique value proposition for both employers and employees. For employers, it provides a streamlined, integrated application that caters to the needs of a modern, mobile-first workforce, simplifying daily operations while amplifying efficiency and innovation. For employees, CXAI promises a workday transformation—envisaging a scenario where every tool, every task, and every interaction is tailored to individual preferences, facilitated by a single, user-friendly platform.

So, as you get used to the new work every day, check out CXAI to make your work-life balance a continuum...